Official Wafi World Services Portal

Clearer services... simpler procedures

Everything you need after purchase — protection, trade-in, support, and order tracking — all in one place.

Track your request easily

Enter your mobile number or request number to see its status and updates anytime.

Our Services

All Wafi World services... in one place

Choose the right service, check the requirements, and start your request in clear, direct steps.

Customer Support & Inquiries

General inquiries, reports, request follow-up, and support from a dedicated team.

Requirements: Mobile number + issue details
Start Your Request

Wafi Advanced Protection Packages

Protection packages for electronic devices, giving you extra options and peace of mind after purchase.

Requirements: Select device model and package
Explore Packages Now

Device Trade-In

Get your current device valued and trade it in for a newer one, clearly and directly.

Requirements: Device model + clear condition photos
Start Your Request

Voucher Cancellation

Submit a voucher cancellation request and attach the required documents to follow up.

Requirements: Voucher code + original invoice
Start Your Request

How to Start & Track Your Request

Three clear steps from choosing your service to tracking your request.

  1. Choose a Service

    Pick the right service from the Wafi World list.

  2. Complete Your Details

    Enter the basic details and upload the required documents.

  3. Track Your Request

    Get your reference number and follow its status and updates directly.

  • Fast Digital FlowsSubmit your request in minutes.
  • Real-Time TrackingClear updates on your request status.
  • Data ProtectionPrivacy for your information and files.
  • Dedicated Support TeamReady to help you every step of the way.